Privacy Policy

1. Who we are

Prexxen Ltd is the controller of the personal information described in this policy. We are a UK company providing advanced electronics engineering and manufacturing services.

2. Information we may collect

We collect only the information needed to operate the website, respond to enquiries and conduct our business. This may include:

• your name, job title, organisation and business contact details when you contact us;
• the content of emails, enquiries and other correspondence you send to us;
• technical information generated when you access the website, such as IP address, browser information, request logs and security data processed by our hosting infrastructure.

The current website does not provide user accounts, online ordering or a web contact form.

3. How we use your information

We may use personal information to:

• respond to enquiries and discuss potential projects or services;
• manage relationships with customers, suppliers and other business contacts;
• take steps at your request before entering into a contract and perform contracts where applicable;
• operate, secure and maintain our website and IT systems;
• meet legal, regulatory and record-keeping obligations.

4. Our lawful bases

Depending on the circumstances, we process personal information where it is necessary for our legitimate business interests, to take steps before or perform a contract, to comply with a legal obligation, or where you have given consent and consent is the appropriate basis.

5. Cookies and website technologies

The current website does not use advertising or behavioural tracking cookies. Our hosting and security providers may use strictly necessary technologies or process technical request data where required to deliver, protect and operate the website.

6. Service providers and sharing

We do not sell personal information. We may share information with service providers that support our business, such as website hosting, security, email and IT providers, where this is necessary for them to provide their services to us.

This website is deployed using Cloudflare infrastructure. We may also disclose information where required by law, regulation, court order or a competent authority, or where reasonably necessary to protect our legal rights.

7. International processing

Some service providers may process information outside the United Kingdom. Where UK data protection law requires safeguards for an international transfer, we take reasonable steps to ensure an appropriate transfer mechanism is in place.

8. How long we keep information

We keep personal information only for as long as reasonably necessary for the purpose for which it was collected, including to meet legal, accounting, contractual or legitimate business requirements. Retention periods vary according to the nature of the information and our relationship with you.

9. Your rights

Under UK data protection law, you may have rights to request access to your personal information, correction of inaccurate information, erasure, restriction of processing, data portability and to object to certain processing. Where processing is based on consent, you can withdraw that consent at any time.

These rights are subject to legal conditions and exemptions.

10. Complaints

If you have concerns about how we handle your personal information, please contact us first so that we can investigate. You also have the right to complain to the UK Information Commissioner's Office (ICO).

11. Contacting us

For privacy enquiries, please use the contact details published on this website or contact Prexxen.

12. Changes to this policy

We may update this policy when our website, services or legal obligations change. The latest version will be published on this page with its updated date.